Elevate your specialty hiring: Discover Beneficial’s retained search services
Understanding Retained Search
The highest form of partnership where we guarantee you the candidate of your choice and you guarantee us the exclusive rights to fill the role. Much like having a lawyer on a retainer, you pay us a fee that we work against to fill your critical role as quickly as possible with the highest level of customer service and quality in mind.
Comparison of Retained vs. Contingency
While contingency allows for multiple vendors and flexibility, retained is ideal for critical, must-have roles. It's an intimate partnership tailored to your needs, guaranteeing the best fit.
Contingency work allows you to work with multiple vendors to supply candidates and work through them at your availability and ultimately choose as the vendors work from similar pools and essentially fight for common talent. In these scenarios you will get adequate service, but you will always take a back seat to retained openings to other companies and to jobs that are quicker to fill. Essentially you will fall down the priority list as you have opened the job to multiple firms, and they know there is a smaller chance to fill it given the competition on the role. When there is high quantity on head count or a generalized job that isn’t a critical role needing filled immediately, contingency is a great way to go. However, when the role is a critical must have and must get it right role, retained is the best path forward. It’s an intimate partnership where we will fully customize the experience to offer the highest customer satisfaction and prioritized service with detailed communication schedules, interviewing timelines, and onboarding consultation.
Retained Search has never failed from Beneficial Talent Source.
We are 100% on placement rate over 13 years of recruitment and have placed everything from CFO, CEO, COO, Marketing Director, Engineering Manager, HR Manager, Quality Director, Chemical Engineer, VP of Sales, EHS Director, Plant Engineer, and an entire shift of CNC Machinists that were a specialized skill set and needed to set up a second shift.
The Retained Search Process
Our process includes a deep dive discovery, custom vetting forms, testing, benchmarking, candidate refinement, and comprehensive consultation throughout the hiring journey.
Discovery of need – deep dive meeting understanding the skill-set, the culture fit, the strategic role they play in the company, and personality traits that are needed to achieve desired outcomes. This discovery goes beyond a typical job debrief and description. We get vulnerable with the client and understand what makes them tick and why this role is so important… that is the detail needed to perform and the pain point to fix.
Create custom vetting forms specific to the client and the role that we are retained to fill.
Create testing/validation process to verify skills and map out personality and culture fits.
Benchmark candidates – Send over candidates that are 75% or better matches to the open need and ask for good, bad, and ugly feedback so that we can continue to fine tune and pin point the best fits and most desired profiles.
Send refined candidates that match 90% or more of the open need.
Consult through the interviewing process and help with live market data to set the table on competitive offers and benefit structure.
Consult through offer stage to ensure client gets their person upon offer.
Consult with best practices of on-boarding to guarantee a smooth process that leads to great initial employment phase and highly enhances the loyalty for new hire.
Work for an 18 month quality period to further enhance the new hire’s comfortability in their new role, increase loyalty to new employer and address any possible issues with client in a way that minimizes emotion and solves problems and all but eliminates turnover.
Ideal for Specialty Hiring
Retained search is perfect for critical hires, C-Suite positions, specialized technical roles, and situations where timing is crucial.
C-Suite
Critical Leadership/Management Roles
Niche technical positions with highly specialized skill-sets
Got-to-get-it-right hire or group of hires
When timing is very limited and being prioritized matters most
Beneficial Talent Source's Retained Search Program
Our emphasis on personalized service, quality over quantity, and superior communication ensures a seamless experience.
Benefits of Working with a Smaller Agency – We prioritize your needs when working in a retained relationship, offering a customized experience that guarantees exceptional service.
13 years into business we’ve grown in size and have the ability to manage multiped retained searches at once without a drop in service or delivery on expectations.
Diversified in specialties allowing us to address multiple types of niche needs without having to use multiple vendors.
Each retained search will have a dedicated team delivering and communicating on the project with each step laid out in detail in the first 3 meetings. So what you expect is what you’ll get.
Customized vetting forms, validation, and interview sequence to distill candidate pool to only those that fit on all major criteria.
Real-World Success: Customized Retained Search with Beneficial Talent Source
Utilized our “smart hire” approach with custom market data reports and personality assessments to refine exactly what the client wants in each retained role. Having the right information to put in the proper parameters of expectations and defined profile to file by those parameters lead to an equation of success.
We worked with a mid-size company about 225 million in annual revenue that specialized in chemicals and cleaning agents. They were in dire need of a specialized chemist that would expand their product offerings through R&D and had a background in human care products. This was a big pivot in thought and products for the client so they needed a specialist and someone with a proven track record but at a “mid-western” price level. Our team engaged with a retained search solution, created specialized vetting and validation processes that allowed us to know if the skills were aligned to the clients needs. We then filtered qualified candidates through the Cost of Living adjustments/comparisons for our client’s location to theirs to identify gaps and possible upside relocations where it benefited candidates to move. Lastly, we had the opportunity to profile a consultant that had a lot of desirable traits and set a curve of culture and personality fit. This was the third step and filter that we worked candidates through to deliver best fit for position. We started with over 200 hundred candidates and within 2 weeks of work had delivered 8 total candidates of which 3 were chosen for multiple interviews and ultimately led to an offer an hire. This hire allowed our client to now in-house an entire new R&D and menu of products saving them Hundreds of Thousands of dollars by having the specialty under their roof and not having to outsource all of this work to a co-packer or possibly a competitor to do for them.
A Fortune 100 Company needed a regional CFO to oversee their west coast operations. We engaged in a retained relationship and had a target of 8 weeks to fill the role. Even with a complex availability schedule from the hiring team we were able to identify and fill the role within 6 weeks. The retained process allowed us to prioritize it at a higher level, enhance the knowledge on what was the right fit using our “smart hire” process and deliver a schedule of candidates that hit it out of the park from the onset.
The Crucial Role of Communication in a Dynamic Hiring Landscape
In today's ever-changing hiring environment, effective communication has never been more essential. It's not merely a component of our customer service; it's the cornerstone of successful partnerships. The ability to adapt, establish, and maintain communication channels is the difference between success and failure in the realm of talent acquisition. As the landscape shifts, staying nimble and responsive in our interactions ensures that we're not just meeting but exceeding our clients' expectations. Paramount to our commitment to exceptional service, communication is the linchpin that keeps us aligned with your evolving needs.
In our initial meeting and the subsequent intake meetings we establish a communication frequency that will be upheld throughout the entire engagement.
Milestone meetings:
Market Deep Dive
Talent Pipeline Analysis
Benchmark Candidate Breakdown
Delivery of 1st class Candidates
Interview Debriefs
Compensation Package Consultation
Onboarding Consultation
Quality Checks scheduled in quarterly increments for 6 quarters
Rapid Response Success Stories: Delivering Excellence When It Matters Most
MCC urgently required 100 Press operators within a tight 90-day window, spanning from November 1st to January 31st. Considering the holiday season, which included Thanksgiving week, Christmas, and New Year's week, along with PTO usage, we effectively had only 10 weeks to accomplish this mission. Despite the challenges, we achieved a remarkable 100% success rate by filling all 100 positions with highly sought-after, skilled candidates. Our team's dedication included skillful offer negotiations to ensure the best match for both the client and the candidates.
Pilot Chemical faced an urgent need for 8 highly skilled operators to keep up with increased product sales, and the timeline was tight, ranging from 6 to 8 weeks. We rose to the challenge and successfully fulfilled all the positions within a mere 6 weeks. Our quick and efficient response enabled Pilot Chemical to meet their production demand and hit their crucial sales targets on time.
MCC had a pressing need for 4 new mechanical engineers to support the delivery of customized automatic label machines to one of their client's plants. Despite our engagement occurring late on a Friday, we swiftly mobilized and successfully filled all the positions within a remarkably short span of 3 weeks. Our team provided contract engineers who not only exceeded expectations but also paved the way for full-time direct hire offers. This infusion of exceptional talent not only enabled MCC to deliver on their initial project but also empowered them to undertake and successfully complete three additional projects, thanks to the expanded skillset within their in-house team.
Dedicated Recruiter or Team for Each Client
Each engagement will have a main POC from our sales team that is the account manager. They will also have lead Delivery (recruiter) assigned as project manager for their project and ensure quality standards and proper candidate flow is being met. Past that our team is assigned as needed to address the project to ensure we deliver on time, on budget and with white glove/turn-key service.
Building Long-Term Partnerships
We believe in nurturing relationships, ensuring our clients receive ongoing support and top-notch service.
The greatest advantage lies in the close-knit relationship we cultivate with our clients, where priority reigns supreme. You can expect our unwavering commitment and relentless focus on your project and open requisitions until they are not just filled but meet your complete satisfaction. We take communication to the next level, providing deeper insights and information, coupled with extensive consultations and best practice training.
Our approach to fostering enduring relationships with our clients is at the core of everything we do. We firmly believe in the value of these connections and are dedicated to always acting in our clients' best interests. Our goal is not just to fulfill immediate needs but to become your trusted go-to partner whenever new opportunities arise, offering unwavering support and expertise.
Quality over Quantity Approach
Quality matters as the role was a critical need or they wouldn’t have gone retained. So having someone that can deliver day one but then stay is essential to a satisfied client. That’s why the upfront “smart hire” process is so critical. It gives us the roadmap for the candidate and what is their most desirable fit, that then when matched correctly with what the client offers establishes a mutual relationship where both are satisfied and thankful to of found each other. Our process gives us this ability to do this type of match at a high level every time.
Retained Search is a 100% fill rate with Beneficial Talent Source
Placed candidates have stayed past 24 months with 100% of our retained search placements.
Time to Fill is 25% faster with Retained than Contingency
Perfect 5 star reviews on our Retained Solutions
Ready to Elevate Your Hiring Game?
Take the first step towards exceptional talent acquisition with Beneficial Talent Source's Retained Search Services. Let's create a customized partnership that guarantees the perfect fit for your critical roles.
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